thank you guys... I ordered a 36" x 24" canvas last month as a gift for my mom for Christmas. I just wanted to thank you guys for doing such an amazing job on the canvas. My mom loved it. I couldn't believe the quality of the canvas. Thanks again!!
Carol, | I ordered two frames, they arrived quickly and very well packaged, they were both exactly the correct size. rnOne was exactly as shown on the website, sadly the other was nothing like the website photo at all - instead of a soft white rustic, it arrived as dark grey underneath, covered in a thin layer of white, giving it an almost stripey appearance. I at first thought (as did the supplier) that it was a mistake and a different frame has been made up. the supplier was very pleasant to deal with but due to a misunderstanding I was required to pay the $15 postage to return the frame to them, which they worked on to give it a more white appearance and returned to me. So instead of $126, the frame ended up costing me $141 and although it is better, it is still not like the one shown on the website. After sending an email photo of the work they had done on the frame, the company did not follow up with me after delivery. I would not order custom picture frames online again.
Sally D., Maple Ridge | beautifully done. This handmade oil painting is beautifully done. I am thrilled with this and would accept this enthusiastically as the final product, unless you tell me that there is a way, at this point in the process to darken the entire image somewhat. I can offer no specific direction in this regard. Again, a remarkable insight of the painter.
Jeff, Miami | double mats... Thank you. I have received the last shipment and the double mats are perfect. They are in frames on the wall now and look great. Thanks for your excellent customer service on getting this right in the end. I can't hide my disappointment with your quality control considering this order was placed Feb 1st. But thank you and you won't hear from me again on this issue.
Morad, |