Response was incredible I thought customer service was a thing of the past however dealing with CanadaOnCanvas has changed that. I received a frame that was not square and contacted customer service. They were apologetic and immediately corrected the order with no problem. Their personal attention and speedy response was incredible. It was a relief to know that there is still a comoany that honours and respects customers.
Julie H, Campbellcroft, Ontario | not happy I ordered 3 shadow boxes that I was going to give as Christmas presents. The quality of the frames themselves were fantastic, I was very happy with them. Unfortunately they sent the wrong foam core backing (I ordered black, but they sent white) so I had to spend another $16 on Amazon to purchase the correct colour. I tried to reach out to them via phone call numerous times, but nobody ever answered. I even left a voice mail and nobody got back to me. Overall, happy with frames, but hard to contact them if issues arise.
KL, | You did a fantastic job! I received my 2 canvas prints this week and I love them! You did a fantastic job! It was really quick and seamless and I really appreciated how you suggested the size that would work best, based off my initial order. I will recommend you anytime!
Jennifer Turner, Calgary | Fabric Print I got it!
Thank you so much. I really appreciate you doing this and the great service I get from everyone!
jacki, |