unbelievable quick! I just wanted to tell you how thrilled I am with my first frame order from you. The service was unbelievable quick! The frames are beautiful and impeccably cut. Thank you so much! I'll definitely be ordering more in the future.
Regards,
Julia
Julia, Calgary | Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | not happy Not particularly happy with what I received. The matte was the exact size of the photograph who\'s dimensions I entered. Usually there\'s 1/8\" allowance so that the matte slightly overlaps the edges of the photo. In this case, there is none. Kind of sucks and looks bad.
Ryan, Calgary | Love it! Love it! Love it! Love it! You have done an outstanding job mounting my print. I can\'t say enough about how much I like it. You\'re technique brings even more life to a print that I love. I now display it proudly, and enjoy the smile it keeps bringing to my face. Friends are asking where I had it done. Super job, guys. Thank you so much.
Kurt F., Carbondale |